Last updated: May 24, 2018
By accessing and/or using our Services, you signify your understanding of, and agreement with, this Policy. If you do not agree with our policies, please do not access our Services.
- What information we collect and why we collect it
- How we use that information
- Your choices with respect to collection and use of your information
We've structured our website so that, in general, you can visit Home Services Toronto on the Web without identifying yourself or revealing your personal information. We make this notice readily available at the bottom of every Home Services Toronto Web page.
- Collection and Use of Personal Information
- Collection and Use of Non-Personal Information
- Cookies and Other Technologies
- Disclosure to Third Parties
- Protection of Personal Information
- The existence of Automated Decision-Making, Including Profiling
- Retention of Personal Information
- Access to Personal Information
- Third-Party Sites and Services
- Geolocation Information
- International Users
- Changes to this Policy
- Contacting us
1. Collection and Use of Personal Information:
- What personal information we collect
When you order our services or apply for open positions, we may collect a variety of information, including your name, address, phone number, e-mail address, IP address, location information, When you apply for Home Services Toronto open positions, you provide us with your educational and employment background.
We will not collect your personal financial information, including your credit card number and billing address, in order to complete purchase transaction at Home Services Toronto website. Such information is collected and handled by Stripe (online purchase services provider).
- How we use your personal information
We use such information for the following general purposes: to provide you with the services you request; to communicate with you in general; to respond to your questions and comments; to occasionally notify you about special offers or services that may be of interest to you; to prevent potentially prohibited or illegal activities; to resolve disputes, or troubleshoot problems.
- Source of your personal information where they are not collected from you
We may supplement the information we collect with information from other sources, such as publicly available information from social media services or commercially available sources. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on such third party services.
2. Collection and Use of Non-Personal Information:
Non-personal data is aggregated for reporting about Home Services Toronto website usability and performance. It is also used to improve the customer experience, usability and website content.
3. Cookies and Other Technologies:
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
4. Disclosure to Third Parties:
We do not sell, rent or lease our customer lists to third parties
- Service Providers
We may share personal information with a limited number of our service providers, such as email delivery, website hosting, advertising, and information processing. These service providers may need to access personal data to perform their services. These companies are obligated to protect your information and predominantly located in Canada and USA.
In some circumstances, we may be legally required to disclose your personal information, because a court, the police, another judicial or law enforcement body, or government entity has asked us for it.
5. Protection of Personal Information:
We take the security of your personal information very seriously. When your personal data is stored by Home Services Toronto, we use secure computer systems and we control who has access to information, using both physical and electronic means. All reasonable steps are taken to ensure that your personal information is kept secure from unauthorized access, but we cannot guarantee it will be secure during the transmission process to this website because this transmission is not controlled by us. Home Services Toronto and Online Purchase Service such as Stripe protects your personal information during transit using encryption such as Transport Layer Security (TLS).
When you reply to our website blog postings, your personal information you provide at the time and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances.
6. The existence of Automated Decision-Making, Including Profiling:
We do not carry out automated decision making including profiling that affects you.
7. Retention of Personal Information:
We will only retain your personal information while we are using it, for as long as is necessary and as permitted by applicable laws. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights. After we no longer need to retain your personal information, it will be deleted or securely destroyed.
8. Access to Personal Information:
You can help us to ensure that your contact information and preferences are accurate, complete, and up to date by contacting us via email. For other personal information we hold, we will provide you with a copy for any purpose including to request that we correct the data if it is inaccurate or delete the data if Home Services Toronto is not required to retain it by law or for legitimate business purposes.
We may decline to process requests that are frivolous or vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes.
We strongly believe in protecting the privacy of children. Our services are not directed to children under the age of 13, or equivalent minimum age in the relevant jurisdiction, and they are not permitted to or access or use our website at any time or in any manner, and we request that they not provide personal data through our services.
If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
10. Third-Party Sites and Services:
We may provide links to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
11. Geolocation Information:
The browser that you use to access our Services may transmit certain geographic information and information regarding the capabilities or features of your computer or software to us. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by us and our partners to provide and improve location-based services.
For instance, your device may share its geographic location with application providers when you opt in to their location services. We may collect your computer's or device’s IP address in order to help us tailor the service to your location. By using such service, you hereby consent to our collection and use of your geolocation information as described.
12. International Users:
13. Changes to this Policy:
14. Contacting us: